Refund Policy

All Sales Are Final

We do not offer returns, exchanges, or refunds on any order. This applies to every product we sell, across both the Aces and Royal Aces lines.

Please review your size and selections carefully before placing your order. If you have any doubt at all, contact us first — we would much rather help you choose correctly than have you receive something that does not work for you.

Made-to-Measure Shirts (Aces)

Every Aces shirt is made to order. Each piece is cut, stitched, and finished specifically for you after your order is placed, to the measurements and specifications you provide. For this reason these items cannot be returned, exchanged, or refunded under any circumstances.

Use our in-page measurement guide before ordering, and reach out if you would like us to check your measurements with you.

Ready-to-Wear Ethnic (Royal Aces)

Our kurtas and coordinated pants are produced in limited quantities in standard sizes. These pieces are also final sale — we do not accept returns, exchanges, or size swaps on them.

Each product page includes a full size chart. If you are between sizes or unsure which will suit you, message us on WhatsApp before ordering and we will advise you, or book a visit to our Pune studio to try the piece in person.

Manufacturing Defects

If your order arrives with a clear manufacturing defect, is the wrong item, or deviates significantly from your specified measurements, please contact us at support@yourstore.com within 48 hours of delivery with photos. We will assess the issue and arrange a repair, remake, or replacement at no charge.

This applies to both made-to-measure shirts and ready-to-wear ethnic pieces. We stand behind everything that leaves our studio.

First Alteration Free

We stand behind the fit of every shirt we make. If minor adjustments are needed after delivery, your first alteration is completely free. Contact us and we will arrange it.

Alterations are a courtesy service and are not a substitute for a return — the order itself remains final.

Order Cancellation

Orders can be cancelled for a full refund only if production has not yet begun. For made-to-measure shirts this window is short, as cutting usually starts within 24 hours of your order. Contact us as soon as possible at support@yourstore.com if you need to cancel.

Questions Before You Order?

Reach out to us at support@yourstore.com or via WhatsApp — we will guide you through sizing, measurements, and fabric choices before you commit.